Convertiv
19 Case Studies
A Convertiv Case Study
Boston Scientific, a major medical device company, faced significant challenges with its complex and organically grown technology stack. The system, which was critical for marketing, sales, and customer support, suffered from frequent outages, performance bottlenecks, and mounting technical debt that consumed valuable resources. They engaged Convertiv for a technology assessment and support services to re-engineer the ecosystem and pay down this accumulated debt.
Convertiv implemented a comprehensive solution by first instrumenting the system for visibility and then establishing rigorous technical guidelines and patterns. They consolidated the fractured toolchain onto a single platform, eliminating unnecessary microservices and a poorly performing CMS. As a result, Boston Scientific achieved 99.9968% critical system uptime, reduced cloud costs by 60%, and refocused staff from operations back to core mission work. Convertiv's work also enabled a faster development cycle for new tools.