Case Study: Leading Cowboy Boots and Western Apparel Company achieves 24% reduction in e-commerce fulfillment costs and 18% increase in on-time delivery with ConverSight

How a top outfitter of cowboy and western apparel received proactive insights and optimized inventory with conversational AI

Leading Cowboy Boots and Western Apparel Company was fulfilling a large volume of e‑commerce orders from retail stores instead of warehouses, driving up shipping and holding costs and reducing profitability. They engaged ConverSight for inventory planning with conversational AI, leveraging ConverSight’s Smart Forecasting and Market Basket Analysis to identify which SKUs should be warehoused to meet true customer demand.

ConverSight implemented Smart Forecasting, Market Basket Analysis and proactive analytics to provide instant visibility into supply disruptions and automated insights for inventory and raw‑material status. ConverSight’s solution cut time spent creating ad‑hoc reports by 40%, improved on‑time delivery performance by 18%, and reduced e‑commerce order fulfillment costs by 24%, while increasing on‑time fulfillment from the warehouse.