Conversica
61 Case Studies
A Conversica Case Study
Sesame Communications, a digital marketing and patient-engagement provider, was struggling to convert a large volume of inbound and “non-engaged” leads. Traditional tactics like lead scoring and drip campaigns produced many false positives (e.g., assistants watching webinars) and left hundreds of email-openers untouched because the sales team lacked capacity for personalized follow-up.
Sesame deployed Conversica’s AI Sales Assistant, Olivia, to automate and personalize follow-up at scale (integrating easily with Marketo and Salesforce). Olivia handled large lists, re-engaged prospects, and handed off higher-quality leads to sales—producing 6–7 additional won deals per month, a $30K–$40K lift in monthly marketing-generated revenue, a 10% increase in marketing-sourced revenue and roughly a 10:1 ROI.
Todd Martini
Director of Marketing