Converseon B2B Case Studies & Customer Successes

Converseon transforms essential social & conversation data into critical decision intelligence. At Converseon, they combine an applied AI approach to provide custom Natural Language Processing + advanced analytics + deep human expertise that provides game changing data classification and predictive insights to drive critical business decisions. Throughout the years, the firm has a garnered an enviable reputation for excellence, including Dataweek Top Innovator in Social Data Mining, Leader in Enterprise Social Listening, Forrester Wave Q1 2010; Strong Performer 2012, Strong Performer 2014 with best industry scores for their sentiment analysis, data processing and consulting (with a 5 out of 5 score). They are the leading provider of the "no code" NLP platform, Conversus, which allows even non-data scientists to build and deploy their own NLP models for advanced social listening analysis. All models have automated performance validation for precision and recall to provide transparency on data quality. Users also have access to dozens of pre-trained models across various industries ranging from trust and advocacy to customer experience. Conversus NLP is integrated with many leading social listening platforms including Brandwatch, Linkfluence, and more. Converseon also provides custom models for more advanced insights and analytics to help drive business outcomes and address specific challenges including reputation intelligence, brand relevancy, customer experience, social responsibility, and innovation. Clients include many of the world's largest and most iconic brands, research and media firms, and leading applications and platforms where reliable, high-quality social data is essential. Contact them to learn more today.