Case Study: Saskatchewan's Primary Electric Utility Provider automates meter returns with ConvergentIS

a Saskatchewan electric utility reduces meter return processing time by 15% with ConvergentIS

The customer, Saskatchewan's primary electric utility provider, faced a labor-intensive and error-prone manual process for handling the high volume of legacy meter returns during a smart meter rollout. They partnered with the vendor ConvergentIS to automate this process and develop a mobile application using SAP BTP mobile services.

ConvergentIS implemented a Mobile Meter Return app built on SAP BTP, which automated the meter movement process and eliminated manual data entry. This solution resulted in an 80% reduction in development time and cost, a 15% reduction in warehouse processing time, and 100% automation of the returns process for the utility provider.