Case Study: Institute for Professional Care Education (IPCed) scales training to 90,000 caregivers with Convergence Training's Customer Campus LMS

How IPCed is using Convergence Customer Campus to deliver online training to over 90,000 caregivers

The Institute for Professional Care Education (IPCed) is a U.S.-based healthcare education provider that supports caregiver training for more than 1,500 employer organizations and over 90,000 individual caregivers. As IPCed's online business grew, it lacked the internal resources to build requested LMS features and needed a scalable, easy-to-demo solution—so it partnered with Convergence Training to deploy the Customer Campus LMS.

Convergence Training delivered a white-label Customer Campus LMS that lets IPCed create branded portals, give customers full administrative control, sync with HR systems via the Convergence API, and offer a built-in course library while allowing custom uploads. The Convergence Training solution improved usability, accelerated deployments, supported IPCed’s large customer base (1,500+ organizations, 90,000+ learners), and contributed to a notable increase in sales by making demos and the end-user experience far easier.

Institute for Professional Care Education (IPCed)

Chris Chong

Director of Technology and Marketing