Case Study: a large U.S. furniture retailer achieves store movement insights with Converge Technology Solutions

Large U.S. Furniture Retailer Company - Customer Case Study

The customer, a large U.S. furniture retailer, required a custom business intelligence tool to analyze the movement patterns of both customers and sales representatives within their retail stores. The challenge was taken on by Converge Technology Solutions.

Converge Technology Solutions implemented a solution that integrated with Wi-Fi sensors across more than ten store locations. They created a robust, scalable, and mobile-first cloud application featuring custom location analytics tools, including store heat maps and customer journey tracking. This provided the retailer with valuable aggregated data analytics on a national scale.