Case Study: International Manufacturing Technology Show achieves faster, modern self-check-in with Convention Data Services Reg Stands

IMTS Strives to Reduce Registration Footprint

Convention Data Services worked with the International Manufacturing Technology Show (IMTS), the largest manufacturing technology trade show in the United States, to solve the challenge of handling extremely high attendee volume while creating a faster, more modern registration experience. With 129,000 attendees, 2,500 exhibitors, and a 1.4 million-square-foot show floor, IMTS needed an attractive, intuitive check-in process that would reduce its registration footprint and improve the first impression for visitors.

Convention Data Services implemented Reg Stands, custom onsite registration units that combined all check-in functions into a single self-service station with a touchscreen tablet, scanner, and card swipe. The solution was used across four registration areas and supported 100% self-service, including credit card payments. The results were strong: 12,366 badges were printed on opening day in five hours, with wait times under 40 seconds, and attendees responded very positively to the sleek design and ease of use.

International Manufacturing Technology Show (IMTS)