Case Study: TrueID achieves 99.9% uptime and seamless superapp communications with Contus Tech

TrueID powers 100K+ users with 99.9% uptime using Contus

TrueID, one of Thailand's largest network providers, faced challenges scaling their SuperApp to handle massive traffic spikes without downtime. They also struggled with SIP bandwidth overload and poor quality on international calls. They partnered with CONTUS Tech to build a high-performance in-app communication engine.

CONTUS Tech implemented an auto-scaling solution using Kubernetes for FreeSWITCH and Kamailio, integrated a custom WebRTC library, and deployed global RTP Engine nodes. This provided TrueID with a seamless communication system that supports over 100,000 daily users with 99.9% uptime, handles 5x more traffic, and reduces call latency by 60%.

TrueID