Case Study: Orion Engineering Carbon achieves 100% accurate order management with Contus Tech AI automation

Orion Engineering Carbon cuts manual work by 96% with Contus

Orion Engineering Carbon, a worldwide leader in carbon black manufacturing, faced significant challenges with its outdated manual order processing system. The company experienced delays, errors, and productivity loss while managing over 10,000 orders, which also created complications for scaling their business. To eliminate these inefficiencies and boost accuracy, Orion partnered with vendor Contus Tech for a smart automation solution.

Contus Tech implemented a robust AI-driven order management solution combining RPA, AI, and ML to automate workflows. The solution integrated tools like UiPath, SAP, and MSSQL to process orders, update databases in real time, automate forex rates, and handle exceptions. This transformation eliminated manual errors, saved over 2000 hours, accelerated order updates by 4 times, and reduced manual work by 96%, allowing Orion to scale efficiently and reclaim thousands of hours for strategic tasks.

Orion Engineering Carbon