Case Study: Trobone.com achieves rapid marketplace growth in the UAE with Contus

Ecommerce Solution That Fuels UAE's Retail Giant Establish Its Digital Business Empire

Trobone.com, the digital wing of Welcome Group and a long-standing UAE retail player, needed a fast way to launch a multi-vendor ecommerce marketplace and mobile app that could support hundreds of sellers, product categories, and event ticket booking across the UAE. The company also faced a payment challenge because its preferred Payfort gateway was not working smoothly for mobile app transactions, and it needed special shipping rules for certain products.

Contus addressed these needs by deploying its ready-made marketplace script and customizing it for Trobone.com with a unique vertical homepage menu, a custom event booking module, a mobile SDK for Payfort, and country-based shipping logic. As a result, Contus helped Trobone.com launch quickly, attract reputable merchants and brands, and grow into a popular shopping destination serving thousands of customers across the UAE, including stronger appeal among Indian shoppers for gifting to India.

Trobone.com