Case Study: Tehama achieves end-to-end endpoint visibility, rapid updates and over $115K annual savings with ControlUp Edge DX

Tehama Delivering solutions for a work-from-anywhere world

Tehama, a Ottawa‑based SaaS company delivering a secure, cloud‑based Desktop‑as‑a‑Service platform, needed to help customers scale remote work while maintaining visibility, security and compliance across diverse endpoints. As remote access exploded during the pandemic, Tehama faced challenges with blind spots into endpoint performance, slow mass software updates, and limited ability to troubleshoot connectivity and server‑reach issues for distributed users. To address this, Tehama built its Desktop Intelligence & Automation (DIA) capability around ControlUp Edge DX.

ControlUp Edge DX was deployed as agents on endpoints, virtual desktops and resource hops to provide real‑time visibility, automated actions and indexed metrics for auditing and trend analysis. The integration let Tehama push updates across hundreds of heterogeneous devices in minutes (one licensing file update moved from weeks via PowerShell to under an hour), and enabled faster root‑cause detection. In one 1,600‑user call center deployment Tehama reported immediate quality‑of‑service gains and, after a month, projected annual savings of more than $115,000 using ControlUp.

Tehama

Jaymes Davis

Director of Product Strategy