Case Study: Lineas improves productivity and keeps trains running on time with ControlUp

Lineas saves 260 hours a year with ControlUp

Lineas, the largest private rail freight operator in Europe, faced the challenge of ensuring its IT systems ran flawlessly 24/7 while overhauling its infrastructure to Citrix Virtual Apps & Desktops. Any downtime could halt trains at borders due to an inability to print critical customs documents. To maintain business continuity and a seamless employee experience, Lineas partnered with ControlUp.

ControlUp provided a solution that enabled rapid problem identification and resolution, most notably fixing a critical printing failure in under ten minutes. The platform's automation capabilities allow Lineas to proactively address issues before they impact users. ControlUp saves the company an estimated 260 hours per year on routine checks alone, freeing IT staff to focus on strategic tasks and ensuring uninterrupted service for their customers.

Lineas