Case Study: AmeriTrust boosts productivity and future-proofs its Citrix environment with ControlUp

Ameritrust - Customer Case Study

AmeriTrust Group, a specialty commercial insurance underwriter headquartered in Southfield, Michigan, engaged ControlUp in late 2019 to manage and future‑proof their virtual Windows 10 Citrix environment. Rather than fixing an immediate crisis, AmeriTrust wanted proactive monitoring and better tooling for their VDI estate—ControlUp (including RemoteDX and ControlUp Automate) was chosen to deliver that visibility and manageability, just in time to support the sudden shift to remote work.

ControlUp implemented its platform—leveraging Automated Actions, Script Actions/Library and ControlUp Insights—to proactively monitor servers, prevent outages and streamline deployments. The result: measurable gains in end‑user productivity, zero impact to production during rollouts, executive‑level reporting that “blew them away,” and fast, highly rated support from ControlUp that accelerated onboarding and ongoing tuning.

Ameritrust

Mike Ryan

Lead Infrastructure Architect