Case Study: Via Elegante secures resident privacy and simplifies visitor access with Controlsoft Identity Access

A Controlsoft Case Study

Preview of the Via Elegante Case Study

Via Elegante - Customer Case Study

Via Elegante is an Assisted Living and Memory Care community in Tucson, Arizona (66 residents, 100 users, 12 doors) that needed reliable access control to protect patient privacy and safety while avoiding the hassle of issuing fobs to visiting families. They chose Controlsoft access control solutions, including the iNet Door Controller, Camden keypad readers, and Identity Access software, to meet those needs.

AV Specialists installed Controlsoft’s iNet controllers and Camden keypad readers and deployed Controlsoft’s Identity Access software so staff and approved visitors use personal PINs instead of tokens. The system supports 100 users across 12 doors, provides full audit trails for entry reporting, and lets administrators add or remove users in seconds—improving security, simplifying management, and prompting Via Elegante to roll out Controlsoft at additional locations.


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Via Elegante

Austin Millar

AV Specialists


Controlsoft

14 Case Studies