Case Study: KBO Payment Processing boosts PCI compliance visibility and results with ControlScan

KBO Payment Processing Reignites its ControlScan PCI Partnership for Complete Visibility and Strong Results

KBO Payment Processing, LLC, a merchant service provider helping SMBs accept electronic payments, needed a more cost-effective way to manage PCI compliance without sacrificing security or visibility. After switching away from ControlScan’s PCI program to a lower-priced alternative, KBO experienced poor service, limited reporting, and little insight into its merchants’ compliance status.

KBO re-engaged ControlScan’s PCI compliance solution, using its merchant portal, PCI Dashboard, automated communications, reporting tools, and dedicated account support to improve compliance management. In the first three months after returning to ControlScan, KBO increased its merchant portfolio PCI compliance rate by more than 20%, while also saving staff time and gaining clearer, more accurate reporting.

KBO Payment Processing

Kelly King

Co-owner and VP of operations