Case Study: Grant County Public Utility District (Grant PUD) achieves 3x ROI and 60% faster contract processing with Contracts 365

Grant Recognizes an Estimated 3x Return on Investment in Contracts 365®

Grant PUD, the public utility serving more than 40,000 customers in Grant County, WA, faced slow, manual contract processes—relying on email and interoffice mail for approvals, lacking a central repository, and struggling with inconsistent obligation tracking and compliance risk. To digitize and streamline contracting, Grant PUD selected Contracts 365® (a cloud-based contract lifecycle management platform optimized for Microsoft 365).

Contracts 365 implemented automated workflows, standardized templates and clause libraries, DocuSign integration, a centralized Microsoft 365 repository, alerts and reporting to the Board. As a result, Contracts 365 helped Grant PUD reduce contract processing time by over 60%, substantially lower processing costs (reported at roughly a 75% reduction), and realize an estimated 3x return on their contracts management investment while improving compliance, visibility and obligation management.

Grant PUD

Carol Mayer

Procurement & Warehouse Manager