Case Study: LuggageHero achieves international scale with Contractbook's automated Typeform-integrated contract workflow

LuggageHero - Customer Case Study

LuggageHero, a Denmark-based luggage-storage service that operates like an Airbnb for luggage, faced the challenge of enabling distributed freelancers to create and sign contracts on the spot while retaining central control and oversight from their Copenhagen office. Using Contractbook on the Automate plan, they needed a simple, scalable system to handle the 10–20 contracts they sign each day across multiple cities.

Contractbook implemented a Typeform integration so freelancers complete a quick questionnaire that auto-populates centrally controlled templates and enables immediate signing in the field. The setup gives LuggageHero one central account to monitor and manage hundreds of contracts, streamlines workflows for freelancers, ensures consistent contract quality, and has directly enabled Contractbook-backed scalability as LuggageHero grows internationally.

LuggageHero

Julie Hoejmark

Head of Fields Operations