Case Study: Obex Medical achieves KPI compliance and peace of mind with Contract Eagle

Obex Medical - Customer Case Study

Obex Medical, a leading Australasian distributor of medical devices, faced growing contract complexity and strict compliance requirements from Pharmac that their old system couldn't manage. With the risk of missed KPIs, reporting failures and potential financial penalties putting their largest customer relationship at stake, they engaged the web-based Contract Eagle contract management system to regain control.

Contract Eagle was configured to Obex’s needs (custom fields) and automated tiered reminders (90, 60, 30 days), with simple implementation and hands-on training, so teams receive timely prompts and are accountable for KPIs and renewals. As a result, Obex reports fewer missed deadlines, reduced risk of penalties or lost business, and greater confidence across the C-suite — a clear win attributed to Contract Eagle.

Obex Medical

Robyn Hulse

Business Manager