Continually
3 Case Studies
A Continually Case Study
Prospect Labs, founded by Patrick Collins, is a lead-generation agency for startups and SMBs that was losing opportunities because its website pop-ups and live chat couldn’t cover multiple UK/US time zones, qualify visitors, or let prospects book calls. To address this, Prospect Labs adopted Continually’s real-time chatbot (with built-in calendar booking), replacing traditional live chat to provide more personalized, automated conversations.
Continually was implemented by embedding one line of code and about four hours of testing to build bespoke conversation flows that qualify leads, inject personality, show case studies, and let visitors book directly into Patrick’s diary. The bot tripled Prospect Labs’ monthly sales across UK and US markets and, within two weeks of going live, generated over £30,000 in new business (two early deals totalling £36,000), while reducing unqualified conversations and reclaiming the team’s time.
Patrick Collins
Founder