Case Study: Cotswold District Council strengthens internal communications with Conteur

Cotswold District Council revitalizes internal communications with Conteur and recruits 2 roles

Cotswold District Council faced significant challenges due to a vacant Head of Comms position, which left their communications function without strategic direction. This lack of leadership resulted in an undefined team structure, underutilized and outdated intranet systems, and hindered internal engagement. They enlisted the strategic communications and internal engagement services of Conteur for expert support and to navigate this period of change.

Conteur provided a comprehensive solution by placing an Interim Head of Communications to offer strategic direction and manage daily operations. They restructured the communications team, created new job descriptions, and assisted with recruitment. Conteur also led a full rebranding and modernization of the council's intranet to improve its functionality and engagement. The results included maintained communications continuity, a clear strategic roadmap for the team, and a revitalized intranet that significantly improved internal communication and fostered a more connected workplace culture.

Cotswold District Council