Case Study: VLCM boosts revenue and client satisfaction with ContentWatch ContentProtect

VLCM - Customer Case Study

VLCM, a leading IT provider in the Rocky Mountain region serving SMBs, education, non-profits and government, needed a reliable internet content filtering and reporting solution after being unsatisfied with its prior offering. Seeking a vendor that combined best-of-breed technology with strong account management, VLCM selected ContentWatch and evaluated its ContentProtect Security Appliance and ContentProtect Pro software to meet strict compliance, productivity and mobility requirements.

ContentWatch deployed the ContentProtect Security Appliance at the gateway and ContentProtect Pro on endpoints, providing filtering across Wi‑Fi devices, traffic shaping, high-level reporting, Active Directory integration and intelligent in-page search. The engagement included hands-on training and fast, responsive support; VLCM reports improved client satisfaction, quicker response times, better control over social media/streaming access and increased productivity. Measurably, internet filtering now represents roughly 10–15% of VLCM’s business and ContentWatch has significantly helped boost VLCM’s bottom line.

VLCM

Chad Sirrine

Account Manager