Case Study: Prime HealthCare Group achieves faster approvals and automated patient records with Contentverse

Prime Healthcare Group Benefits from Contentverse

Prime Healthcare Group is a leading UAE healthcare provider with over 350 physicians and 1,100 support staff across hospitals, clinics, pharmacies and home care services. Although they had an in-house Patient Records Management and Hospital Information System, they faced lengthy, manual equipment-approval workflows that required shipping paper between branches, needed the ability for staff to approve while out of office, and wanted to automate scanning, upload and integration of large volumes of patient and operational documents (at least 1,000/day) while redeploying six staff who were manually entering consent forms.

Prime implemented Contentverse across core departments, using EasyIndex for bulk scanning with barcode/OCR, automated metadata population via HIS lookups, XML export of patient records, and rules-based workflows for approvals and remote access. The result was faster, more secure and compliant document handling, elimination of paper transport and manual data entry, rapid ROI within weeks, improved processing capacity for growth, and freed staff for higher-value tasks.

Prime HealthCare Group