Case Study: Alliance Insurance achieves regulatory compliance and centralizes document management with Contentverse

Contentverse Allows Alliance Insurance to Meet Regulatory Compliance

Alliance Insurance, founded in 1975, is one of the UAE’s leading insurers, handling life, health, motor, corporate and specialty policies. Processing roughly 3,000 pages per day across many departments, the company faced slow, costly paper-based workflows, fragmented document storage, limited access to up-to-date files, long customer response times, and high real-estate costs for archives — all while needing to meet strict regulatory requirements.

In Q4 2016 Alliance deployed the Contentverse Document Management System across key departments, creating a centralized, secure repository integrated with existing systems. Built-in OCR, full-text and metadata search, automated retention, workflow and database integration reduced manual data entry and errors, sped up turnaround times, improved customer service, and enabled compliance with national and regional insurance regulations.

Alliance Insurance