Case Study: National Health Funding Body strengthens stakeholder communications with contentgroup

National Health Funding Body completes 14 stakeholder surveys in August 2021 with Contentgroup

The National Health Funding Body (NHFB), a health administration agency, sought honest feedback on its communications with stakeholders across multiple government levels. To achieve this, the NHFB commissioned vendor contentgroup to conduct its third stakeholder engagement survey.

contentgroup conducted 14 interviews and delivered a comprehensive Stakeholder Survey Report. This report benchmarked the 2021 results against previous surveys from 2018 and 2020, providing high-level recommendations and evidence of stakeholder satisfaction that was used in the NHFB's Annual Report. The client confirmed contentgroup delivered clear, realistic, and fit-for-purpose suggestions for improving engagement.

National Health Funding Body