Case Study: Haines Watts boosts productivity and employee engagement with Content Formula's Office 365 intranet solution

Haines Watts drives 87 questions in 4 weeks with Content Formula

Haines Watts, a top UK chartered accountancy firm, faced challenges with communication and knowledge sharing after a period of rapid expansion. Their existing tools were no longer fit for purpose, risking compliance issues and eroding their strong corporate culture. They engaged Content Formula to help leverage the combined knowledge of their entire workforce.

Content Formula conducted extensive discovery to understand user needs before recommending a move to a cloud-based Office 365 and SharePoint Online intranet. The solution focused on knowledge sharing, communication, and gamification to drive engagement. The result was a highly adopted platform that replaced cascade emails, included a user-built workflow tool, and featured a popular Social Q&A forum that received 87 questions and 207 answers in its first four weeks. Positive feedback led the board to commit further resources for ongoing enhancements.

Haines Watts