Case Study: Hertsmere Borough Council achieves WCAG 2.2 AA compliance and a 20% accessibility boost with Contensis for Councils

Hertsmere Borough Council boosts accessibility 20% in 2 months with Contensis

Hertsmere Borough Council, a local government authority, faced the challenge of modernizing its decade-old digital estate. Its legacy website was difficult to manage, non-compliant with accessibility standards, and posed a risk to residents who couldn't fully access services. With a very small team and budget constraints, a full bespoke rebuild was not a feasible option. They turned to the vendor Contensis and its Contensis for Councils platform for a solution.

Contensis implemented its ready-to-use Contensis for Councils platform, completing the new corporate website in just two months using a programmatic migration to avoid manual effort. The results were significant, including achieving WCAG 2.2 AA compliance and boosting the site's accessibility rating from 74% to 97%. The project also led to a 4.6% increase in mobile users and improved efficiency for both residents and the council's internal team.

Hertsmere Borough Council