Case Study: Regus achieves faster, compliant customer on-boarding with Contego

Regus - Customer Case Study

Regus, the world’s largest provider of flexible workspaces, needed to speed up customer on-boarding while meeting strict regulatory requirements and reducing a rising risk of fraud from virtual-office misuse. With Money Laundering Regulations and local authority rules creating heavy penalties for non‑compliance, Regus sought a best‑in‑class, single‑supplier solution that could quickly verify both individuals and companies without slowing customers down.

Contego delivered a tailored, real‑time due‑diligence platform that combines individual and company checks, identity‑document verification, a dynamic application form and API integration, plus a simple traffic‑light risk scoring system and secure cloud storage. The result was faster, more accurate on-boarding, lower compliance and fraud risk, improved operational efficiency and better audit readiness, giving Regus greater confidence in welcoming new customers.

Regus

Jennifer Brooke

Executive Director