Case Study: Graybar achieves scalable, always-on Atlassian Confluence with Contegix managed hosting

Graybar - Customer Case Study

Graybar, a Fortune 500 wholesale distributor serving electrical, communications, data networking and security markets with 7,500 employees across 240+ North American locations, relied on Atlassian Confluence for company-wide collaboration. As Confluence usage grew organically since 2009, Graybar needed managed hosting, routine maintenance and upgrades to handle increased demand and free internal IT to focus on business-critical functions.

Contegix, an Atlassian Expert Partner, provided dedicated managed hosting and 24/7/365 support, running Confluence on redundant infrastructure and handling monitoring, upgrades and technical issues. The result was reliable performance and high uptime (100% reported over the first year), faster issue resolution, a collaboration platform that scales with user demand, and reclaimed IT time for strategic priorities.

Graybar

Tom Crespi

Manager of Change Management