Case Study: Pharmacy295 achieves 29% higher revenue with ContactPigeon

Pharmacy295 boosts revenue 29% with ContactPigeon

Pharmacy295, a pharmacy and health-and-beauty retailer scaling its ecommerce presence, faced intense competition and the challenge of moving beyond generic marketing campaigns. The business needed a smarter way to use customer data to personalize engagement, drive repeat purchases, and increase average order value without overwhelming its teams or customers.

Using the ContactPigeon Customer Engagement Platform, Pharmacy295 unified customer data into 360-degree profiles to activate AI-powered, behavior-driven automations. This included personalized campaigns for cart recovery, rebuy reminders, and product recommendations. As a result, Pharmacy295 achieved 29% higher revenue through automation, a 6% increase in average order value, and a 61% open rate on cart recovery campaigns.

Pharmacy295