Case Study: SEEK achieves up to 60% open rates with ContactMonkey

SEEK boosts internal email open rates to 60% with ContactMonkey

SEEK, a global employment marketplace, faced challenges with its previous internal communications platform, which was costly, inflexible, and limited their ability to create dynamic, brand-aligned newsletters for employees. Seeking a more nimble and cost-effective solution, the team turned to the internal communications platform ContactMonkey to improve engagement and design flexibility.

By implementing ContactMonkey, SEEK gained the ability to easily customize templates and use dynamic content to target specific audiences, such as people leaders. The vendor's solution led to stronger engagement, with click rates around 19% and open rates up to 60% in some regions, while also shifting employee preference from Slack to email for important updates. ContactMonkey also helped SEEK achieve better internal brand consistency aligned with its external presence.

SEEK