Case Study: Total Education Solutions creates data-driven employee newsletters with ContactMonkey

How Total Education Solutions Creates Data-Driven Newsletters with ContactMonkey

Total Education Solutions (TES), an organization providing specialized education and therapeutic services, faced a challenge in strategically communicating important internal updates to its 600 employees. Their previous methods offered no insight into engagement, making it difficult to know if critical information was being read. They turned to the vendor ContactMonkey for an internal communications solution to create consistent newsletters and gain essential email analytics.

By implementing ContactMonkey, TES leveraged its drag-and-drop email template builder to create professional, on-brand newsletters quickly. The platform provided in-depth analytics that revealed open rates, click-through rates, and reader engagement, allowing the communications team to tailor content strategically. This data-driven approach resulted in more effective and engaging internal communications, ensuring employees were consistently informed with up-to-the-minute company news.

Total Education Solutions

Morgan Medina

Director of Communications and Quality Management