Case Study: EPS Group improves employee engagement with ContactMonkey

How to Improve Culture and Employee Engagement with ContactMonkey

EPS Group, a manufacturing and industrial company with under 1,000 employees, faced the challenge of engaging a dispersed workforce through their internal communications. Their previous emails were long, wordy, and had low engagement rates. The communications team, led by Sara McMahon, needed a solution from a vendor like ContactMonkey to create more engaging content and track their performance.

By implementing ContactMonkey's internal communications platform, EPS gained the ability to personalize emails, embed multimedia like videos, and use real-time analytics. This solution led to a dramatic increase in employee engagement, achieving a 70% engagement rate. The ContactMonkey platform provided the measurable data needed to prove the value of internal comms to leadership and successfully turned email into an effective two-way communication channel.

EPS Group

Sara McMahon

Communications Manager