Case Study: KOSTAL Group accelerates global change management with Contact Software's CIM Database

Kostal uses CIM Database for company-wide control of product development processes and projects and beyond

The KOSTAL Group, a global manufacturer of electronic and mechatronic products, faced a challenge with its complex, Excel-based change management processes. This legacy system lacked transparency and was difficult to manage across its numerous global sites and disciplines, making it time-consuming to track the status of change requests. To modernize, they partnered with CONTACT Software and leveraged its CIM Database PLM platform to develop a new global solution.

CONTACT Software implemented a holistic change management approach centered on its CIM Database, which was deeply integrated with Kostal's SAP system and other enterprise applications like Jira. The solution automated workflows, provided a clear overview of all change statuses, and supported various change types. This has significantly accelerated lead times for implementing changes, improved planning, and enhanced transparency for project teams and management, although specific quantitative benefits were not yet finalized at the time of publication.

KOSTAL Group

Eberhard Reich

Head of Process Department