Case Study: Petco achieves +13% ecommerce conversions with Constructor.io

Petco drives +13% in ecommerce conversions with Constructor

Petco, a North American health and wellness retailer, needed a product discovery system that could better support browsing and search across tens of thousands of SKUs. Its legacy Elasticsearch-based setup returned irrelevant or stale results, limited personalization, and sometimes experienced downtime.

Petco worked with Constructor.io to power search and browse with its AI platform, along with Search, Browse, Recommendations, and Collections. The result was a +13% increase in total conversions and a +4% increase in sitewide revenue, while Petco also said it could merchandise more effectively and gain more control over boosting or burying products.

Petco

Tony Gabriele

VP Merchandising