Case Study: Petco achieves +13% ecommerce conversions with Constructor.io

Petco drives +13% ecommerce conversions with Constructor.io

Petco, a leading pet health and wellness retailer, faced challenges with its legacy product discovery solution. Their Elasticsearch-based provider resulted in irrelevant search and browse results, occasional downtime, and a lack of personalization, which hindered their ability to convert customers and drive revenue online. They needed a robust and intelligent platform to improve the entire site experience.

Constructor implemented its AI-powered search, browse, and recommendations platform on AWS for Petco. This provided a stable, personalized experience with advanced merchandising controls. The solution delivered a 13% increase in total site conversions and a 4% lift in sitewide revenue, generating millions of dollars in additional value for Petco.

Petco