Case Study: home24 achieves double-digit search conversion growth with Constructor.io

home24 lifts search conversion with Constructor in 7 European countries

Home24, a leading home living ecommerce company, faced challenges with its legacy internal search solution, which could not handle important product attributes and required extensive manual work. This limitation hindered the customer experience and revenue growth. The company chose to partner with Constructor.io for its search solution instead of building an in-house team.

Constructor.io implemented its search technology, including Cognitive Embeddings Search, following a successful proof-of-concept and A/B testing phase. The solution led to a double-digit lift in search conversion rates and additional revenue growth for home24. Constructor.io was deployed across all of home24's websites and mobile apps in multiple European countries and languages, reducing zero-result searches and improving the overall search experience.

Home24