Case Study: Harcourts Astute Paddington regains time and scales efficiency with Console Cloud

Harcourts Astute saves 45% of manual task time with Console Cloud

Harcourts Astute Paddington, a real estate agency, faced a challenge in scaling its property management operations after rapidly growing its portfolio. Using server-based software that lacked efficiency, Principal PJ Salami sought a solution from Console Group to help his team work smarter and sustain their growth by adopting Console Cloud property management software.

Console Group implemented its Console Cloud platform, which included automated workflows for lease renewals and arrears management, the Console App for inspections, and Console Pay for payments. This solution drastically reduced the time spent on manual tasks by an estimated 40-45%, cut arrears resolution time from 9 days to as low as 3, and saved 80% of receipting time each morning. The results provided by Console Group gave the team more capacity for client service and business development, proving that reducing administrative load can significantly increase efficiency and revenue.

Harcourts Astute