Consio
11 Case Studies
A Consio Case Study
a toronto-based design studio called Vitaly faced the challenge of converting customer interest into repeat purchases. Shoppers often needed last-minute reassurance about product details that email or SMS couldn't provide, but building an internal calling team was not a scalable solution. Their objective was to create a voice-led lifecycle layer to nurture customers.
Vitaly implemented Consio's AI-powered phone outreach strategy, which included personalized follow-up calls for new purchases and a 60-day winback campaign. This solution was designed to answer questions and remove friction. Using Consio, they achieved $53,996 in attributed revenue over five weeks from the calls, with an 8.88% conversion rate on completed calls.
Shane Vitaly
Founder