Consio
27 Case Studies
A Consio Case Study
Venus et Fleur, a luxury floral brand, faced the challenge of converting high-intent leads and recovering abandoned carts for their high-consideration products, especially during their peak Valentine's Day season. They needed a scalable, voice-powered solution to achieve this without incurring significant additional human staffing costs. To address this, they partnered with the vendor Consio to implement its AI-powered call service.
Consio implemented a strategy using AI-powered calls for both inbound customer service and targeted outbound outreach campaigns. The solution handled thousands of calls, autonomously answering questions and reassuring customers to drive conversions. This effort generated $168,144 in attributed revenue in just 25 days, with the AI autonomously handling over 1,600 calls and generating $29,233 of that total. Consio provided Venus et Fleur with a critical operational layer that absorbed peak demand and directly boosted sales.