Case Study: TV Ears generates $163K in attributed revenue with Consio

TV Ears generates $163K in 60 days with Consio

TV Ears, a company that develops assistive TV listening products, faced the challenge of needing to provide detailed product explanations to potential customers while also managing a high volume of incoming calls and recovering abandoned checkouts. They needed to make phone conversations a scalable and measurable part of their ecommerce journey. To address this, they turned to vendor Consio and its phone operation platform.

Using Consio, TV Ears implemented a comprehensive solution that handled inbound calls, proactively reached out to shoppers with abandoned checkouts, and expanded outbound sales efforts. The platform's AI Voice Agent also provided after-hours coverage. This strategy generated $163,189.91 in attributed revenue in just 60 days for TV Ears. A standout result was their abandoned-checkout campaign, which achieved a 44.21% conversion rate on connected calls, demonstrating the powerful ROI delivered by Consio.

TV Ears