Case Study: Michael Todd Beauty achieves 27.68% conversion with Consio

Michael Todd Beauty boosts conversions to 27.68% with Consio

Michael Todd Beauty, a skincare brand offering high-end at-home beauty devices, faced a challenge with shopping cart abandonment. Prospective customers had specific questions about product compatibility and usage that were slowing down their purchase decisions. To address this without expanding their internal team, they partnered with Consio to implement personalized call campaigns.

Using Consio's AI-customized scripts and e-commerce auto-dialer, agents made targeted outbound calls to re-engage shoppers. This solution resolved customer objections in real-time, applied promotions, and clarified costs. The results were significant, with Consio delivering a 27.68% conversion rate on connected calls and generating $20,627 in attributed revenue in the first month.

Michael Todd Beauty