Consio
11 Case Studies
A Consio Case Study
Menē, a fine jewelry brand specializing in investment-grade 24k gold and platinum pieces, was facing significant revenue loss from abandoned carts and checkouts. Their existing email and SMS flows were not enough to recover the highest-value leads, and building an in-house phone sales team was not a viable option. Their challenge was toio implemented a solution using an AI voice agent integrated with Menē's Shopify store, combined with human agents for outbound campaigns. This system targeted high-value segments like abandoned checkouts, abandoned carts, and lapsed VIP customers. The results were substantial, with Consio's efforts attributing to $175,661 in recovered revenue from over 2,000 completed calls in one month, delivering clear ROI and a premium sales touchpoint.
Vincent Gladu
Chief Executive Officer