Case Study: Evolv converts 40% of abandoned checkouts with Consio

Evolv converts 40% of abandoned checkouts with Consio

Evolv, a wellness brand specializing in hydrogen water bottles, faced the challenge of re-engaging shoppers who abandoned their online checkouts. They needed a personalized way to answer technical questions and recover these high-intent sales without being pushy. To address this, they partnered with vendor Consio to utilize its AI-powered phone outreach service.

Consio implemented a strategy using AI-personalized scripts and an ecommerce power dialer to quickly call customers after they left the site. This solution drove significant results for Evolv, including a 40%+ conversion rate on abandoned checkout calls and $13,000 in sales generated over 30 days.

Evolv