Case Study: Evolv converts abandoned checkouts into $13K in sales with Consio

EVOLV converts 40% of abandoned checkout connected calls on Consio

Evolv, a wellness brand specializing in hydrogen water bottles, faced the challenge of recovering sales lost to abandoned checkouts. These high-intent shoppers often had questions about their complex hydration technology, creating an educational gap that automated emails could not bridge. They partnered with the vendor Consio to implement its AI-powered phone outreach service to re-engage these customers effectively.

Using Consio’s platform, which featured AI-personalized scripts and an ecommerce power dialer, Evolv launched a targeted campaign. The solution delivered real-time, personalized explanations via phone calls. This strategy yielded significant results for Evolv, including a 40% conversion rate on abandoned checkout calls and over $13,000 in generated phone sales within a 30-day period.

Evolv

William Alexander

Chief Executive Officer