Case Study: Elavate boosts conversion and attributed revenue with Consio

Elavate boosts connected-call conversions to 20.14% with Consio

Elavate, a wellness brand selling premium collagen supplements, faced the challenge of high cart abandonment and customer drift. Potential customers had last-minute questions about ingredients, usage, and subscriptions, creating friction that prevented purchases. To address this, they partnered with Consio to implement a personalized phone outreach solution.

Using Consio's phone sales platform, Elavate launched targeted call campaigns to key segments like abandoned checkouts and lapsed purchasers. A trained Consio agent used AI-personalized scripts to answer objections and close sales. This strategy delivered a 20.14% conversion rate on connected calls and generated £59,640 in attributed revenue for the brand.

Elavate