Consio
27 Case Studies
A Consio Case Study
Clocks and Colours, a creator of rugged sterling silver jewelry, faced the challenge of converting new buyers into repeat customers and reactivating lapsed ones. Their high-consideration pieces often led to shopper hesitation over issues like sizing and styling. To address this, they turned to Consio to implement a scalable phone outreach solution.
Using Consio's AI-powered phone outreach across two lifecycle campaigns, the company followed up with new purchases and re-engaged customers after 60 days of inactivity. The solution from Consio generated $28,608 in attributed revenue within three weeks, completing over 1,100 scheduled calls with a 17.86% conversion rate on connected calls for new purchases.