Case Study: The J.M. Smucker Co. achieves faster, more cost-predictable eDiscovery with Consilio Sightline

How One Packaged Food Industry Giant Leads with a Sophisticated Approach to eDiscovery

The J.M. Smucker Co., a major packaged food industry giant, wanted to modernize and simplify its eDiscovery process. Its legal team was handling hundreds of matters each year and needed a faster, more cost-predictable, and more self-sufficient way to manage smaller disputes and investigations without relying so heavily on outside providers. Consilio LLC was brought in as the partner to help make that shift, using its Sightline eDiscovery platform.

Consilio LLC implemented Sightline, giving Smucker an end-to-end, intuitive eDiscovery workflow with automation, analytics, templated processes, and faster productions. The legal team was able to upload and process data in about an hour instead of days, and reduced a typical $5,000 law firm invoice by more than half for subpoena matters, with similar savings for other matters. Consilio LLC also supported onboarding, training, and workflow design, helping Smucker become more efficient and more cost-effective overall.