Case Study: The Legal Aid Society achieves secure, resilient faxing after Hurricane Sandy with Consensus Cloud Solutions eFax Corporate

The Legal Aid Society of New York Overcomes Effects of Hurricane Sandy with Cloud Services Strategy

The Legal Aid Society, a not-for-profit legal services organization in New York, was struggling with an unreliable on-premise fax infrastructure. This challenge culminated when Hurricane Sandy damaged their systems, leaving them without fax services for months. Seeking a cost-effective and resilient alternative, the organization turned to Consensus Cloud Solutions and its eFax Corporate® service to overcome these obstacles.

Consensus Cloud Solutions implemented its cloud-based eFax Corporate® service, providing off-site servers with built-in redundancy to ensure uptime. The solution restored confidence in the Society's fax capabilities, significantly reduced the IT team's workload, and provided a scalable, easy-to-use system for employees. This upgrade ensured the reliable transmission of critical court documents, allowing The Legal Aid Society to provide uninterrupted legal services to its clients.

The Legal Aid Society

John Wroblewski

Deputy Director of the MIS Department