Case Study: St. Claire HealthCare streamlines MEDITECH workflows and recovers billable income with Consensus Cloud Solutions' SST RPA

St. Claire HealthCare - Customer Case Study

St. Claire HealthCare faced significant operational challenges with its MEDITECH platform, including tedious repetitive data entry, time-consuming mass dictionary edits, and a critical issue preventing over $2 million in billable claims from being processed after an upgrade. These manual workarounds were overly burdensome for staff and created major delays.

Consensus Cloud Solutions implemented its SST RPA technology to automate these workflows. The solution quickly addressed the account cleanup and dictionary rebuilds, tasks that would have taken staff months, in a matter of days. This resulted in a significant increase in billed accounts, improved productivity, and a clear return on investment for St. Claire HealthCare, while also helping to alleviate employee burnout.

St. Claire HealthCare

Steven Taylor

Systems Analyst III